Analytics
- PostHog – measures feature usage, funnels, and conversion to improve user experience.
This policy describes how the Jedero mobile application, web properties, and related services (collectively, the "Service") collect, use, and safeguard Personal Data.
We process Personal Data to deliver and maintain the Service, analyze feature adoption, monitor performance, comply with legal obligations, and respond to support requests. Data is handled according to this document and applicable privacy laws, including GDPR where relevant.
We collect Usage Data, device information (operating system, hardware model, locale), coarse geography (country, region), application opens, first launches, in-app purchases, subscription status, session counts, session duration, and crash diagnostics. When you sign in, we collect account identifiers such as name, email address, and provider-specific user IDs. Some data is provided directly by you (for example, email addresses submitted through waitlist or support forms), while other data is collected automatically through the Service or integrated third parties. All requested data is required to deliver the Service unless otherwise stated.
We implement administrative, technical, and organizational safeguards to prevent unauthorized access, disclosure, alteration, or destruction of Personal Data. Processing relies on secure tools and procedures aligned with the intended purposes. In addition to internal personnel, trusted service providers may process data on our behalf under written agreements.
Processing occurs at our operating offices and at facilities of third-party providers engaged to support the Service. Depending on your location, Personal Data may transfer to jurisdictions outside your country of residence. We rely on appropriate safeguards, such as contractual commitments, for cross-border transfers.
Personal Data is retained for as long as required to fulfill the purposes outlined in this policy or to satisfy legal obligations. When retention is no longer necessary, data is securely deleted or anonymized.
We process Personal Data to operate the Service, comply with legal obligations, respond to enforcement requests, protect our rights, improve content and features through analytics, manage subscriptions, monitor infrastructure, and provide customer support.
These services help us understand how the Service is used so we can deliver relevant features and maintain product quality.
These services handle sign-in, authentication, and account security for the Service.
We rely on cloud providers to host data, storage, and backend services.
These providers help us detect and resolve crashes, errors, and performance issues.
We process Personal Data when you provide consent, when processing is necessary to perform a contract with you or to take steps at your request before entering a contract, when required to comply with legal obligations, when carried out in the public interest, or when we pursue legitimate interests that are not overridden by your rights. Contact us if you need clarification about the legal basis for specific processing activities.
Users may exercise the following rights where applicable under local law:
Requests can be sent to the contact email listed above. We respond within one month and communicate outcomes to any service provider we have shared data with unless doing so proves impossible or requires disproportionate effort.
For questions, privacy requests, or to exercise your rights, email [email protected].